Contacts
Need a replacement test kit?
If you’ve lost or thrown away your test kit, you can easily order a free replacement kit.
To reorder your Bowel Screening Kit, you can order it online here, or call the National Cancer Screening Register (NCSR) on 1800 627 701.
NCSR Contact Details:
You can contact NCSR by phone, fax, mail or through an online form.
Hours of Operation:
Monday to Friday, except on national public holidays
8am to 6pm in all Australian state and territory time zones
General contact:
Online enquiry form
Bowel Screening Test Kit Hotline Contact Details
You can call the Bowel Screening Test Kit Hotline for help with doing your Bowel Screening test.
Hours of Operation:
Monday to Friday, except on national public holidays
8am to 6pm in all Australian state and territory time zones
General contact:
Accessibility Services
Translating and Interpreting Services
Contact Number:
This service is for people who do not speak English, or for English speakers who need help understanding information.
TTY (Telephone Typewriters)
Contact Number:
Speak and Listen
Contact Number:
If you have a hearing or speech impairment, you can use the National Relay Service to access any of the Department’s listed phone numbers.
Visit the National Relay Service online and search for the National Cancer Screening Register.
Or you can also call
and ask for the National Cancer Screening Register on
In your language
Cancer Council has information about bowel cancer screening in the following languages:
- Arabic - فهم فحص الأمعاء
- Chinese (Simplified) - 了解肠道筛查
- Chinese (Traditional) - 了解腸道篩查
- Greek - Κατανόηση του προσυμπτωματικού ελέγχου του εντέρου
- Italian - Capire lo screening intestinale
Contact Telephone Interpreter Service (TIS):