Executive summary

All Australians affected by cancer should be supported to access and receive optimal cancer care. For those unfamiliar with the intricacies of the Australian healthcare system, navigating fragmented services and providers can be difficult, leaving people affected by cancer at risk of system-related stresses and sub-optimal care.1

Navigation support which is effective, accessible, safe, and responsive will assist individuals to actively participate in their cancer care. Cancer Council’s navigation priorities support a person-centred approach to cancer navigation and aim to ensure equitable access for all to optimal cancer care.

The immediate priorities for enabling people to navigate their cancer care are:

  • Fund the development and implementation of a Australian Cancer Information Strategy.
  • Ensure all Australians are connected to the appropriate level of navigation support regardless of their entry point to cancer care services.
  • Fund community-based organisations to support the development and delivery of safe and appropriate cancer navigation support.

Further work is required to address the underlying fragmentation of the health care system that creates the need for navigation support, but this is a long-term goal requiring system-level reform. We will continue to support work towards this goal.

Acknowledgements

Cancer Council Australia would like to acknowledge the following people for their contribution to this section as part of the Navigation in Cancer Care Policy.

 

NameOrganisation
Amanda PiperCancer Council Victoria
Amanda RobertsonCancer Council South Australia
Andrew MosleyLeukaemia Foundation
Beth DoggettOncology Social Work Australia New Zealand, and Rare Cancers Australia
Brad GellertCancer Council New South Wales
Drew MeehanCancer Council Australia
Fiona Crawford WilliamsFlinders University
Clare LynexCancer Council Australia
Genevieve AntillMcGrath Foundation
Jenni BruceCancer Council New South Wales
Kate PallotCancer Council New South Wales
Kate WhittakerCancer Council Australia
Kimberley WilliamsonCancer Institute New South Wales
Kristina CoomberCancer Council Western Australia
Megan VarlowCancer Council Australia
Nicole ParkinsonLung Foundation Australia
Olivia HartCancer Council Australia
Kate WhiteCancer Nurses Society of Australia
Patsy YatesQueensland University of Technology
Tanya BuchananCancer Council Australia
Rebecca ReesNational Aboriginal Community Controlled Health Organisation
Shelley RushtonCancer Institute New South Wales
Tim RogersRedkite
Tri NguyenCancer Council Australia

Cancer Council Australia extends its appreciation to those people and organisations who contributed to developing this section, but for privacy and other reasons, have asked not to be identified. We would also like to acknowledge and thank the members of the community reference group who contributed their time and experience to guide and shape the development of this policy.

External reviewers: Mei Krishnasamy and Leonie Young.

Policy review period

This policy was published on 8 May 2024, with the most recent update made on 8 May 2024.

This policy will be updated as required as new information and evidence is available. A full review will be considered every 3 years, with this next review due to commence May 2027.

If you would like to receive updates about our work, please complete the form below

  1. Calder R, Dunkin R, Rochford C, et al. AUSTRALIAN HEALTH SERVICES: TOO COMPLEX TO NAVIGATE. 2019.

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